Returns/Refunds Policy

Returns/Refunds Policy


1. Returns Policy 


All purchases made through Natasha Ameer are final and there are no returns/refunds for except DEFECT ITEM. Refund only if item was SOLD OUT. Items return must be an UNWASHED, UNALTERED and UNWORN condition with ALL TAGGED ATTACHED. Return of items must be made within 3 days after the item received (insert your receipt together). Exchange of size, design and colour is not acceptable. Unfortunately, we could not take responsibility for the shipping costs incurred to return exchange items to us through mail. 


 2. Sales Items


We do not accept returns/exchanges on any sales items purchased during our Sale period. Items purchased during our Sale period are final. 


 3. Defective / Faulty Items


This is mightily embarrassing and we will have them all covered. We are sorry for the inconvenience caused and will make it up to our customers in any possible ways! Please drop us an email or call with the following details:

  • Order ID (#XXXXXX)
  • The matter of the issue (defective/faulty)
  • Pictures or videos, whichever applicable
  • Store Credit / Exchange with same item. 


Contact us directly if you have received a defect or an incorrect item. 
WhatsApp / Call : +6010-280 0370